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SHIPPING POLICY

Shipping Policy for Laboosh.com

 

At Laboosh.com, we strive to provide our customers with a seamless shopping experience. To ensure that you receive your items as quickly and efficiently as possible, we have implemented the following shipping policy:

 

Order Processing Time

All orders placed on Laboosh.com will be processed within 1-3 business days. Please note that our business days are Monday through Friday, excluding weekends and public holidays.

 

Shipping Carrier

Laboosh.com ships all orders globally. For international shipments, delivery typically takes 3-5 days via FedEx International. All duties and taxes are paid by Laboosh to provide you with a hassle-free shopping experience.

 

Free Shipping

International Orders: Enjoy free shipping on international orders over 150 EUR or 150 USD. For orders below this amount, a shipping fee will apply at checkout. All duties and taxes are covered by Laboosh.

 

Shipping Confirmation & Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email, including tracking information. You can access your tracking link through this email or by logging into your account on Laboosh.com and navigating to your order history.

 

Delayed Order Movement

If the carrier’s tracking link shows no activity or movement for more than 5 business days, please contact our Customer Service team. We will investigate and work diligently to resolve any issues, ensuring your order is delivered promptly.

 

Address Accuracy & Shipping Address Policy

Please ensure accurate and complete shipping information when placing your order. Laboosh.com is not responsible for delays or undeliverable packages due to incorrect or incomplete addresses. Shipping addresses cannot be changed once an order has been placed. We will ship items only to the address provided during the original order placement.

 

Signature Requirement

For orders over a certain value, a signature may be required upon delivery to ensure safe receipt. If you are unavailable to sign for your package, FedEx will make additional delivery attempts or hold your package at a nearby location for pickup.

 

By placing an order on Laboosh.com, you agree to adhere to the terms of our shipping policy. If you have any questions or concerns, please contact our customer support team. We’re here to help make your shopping experience as smooth and enjoyable as possible.

Return Policy for Laboosh.com

At Laboosh.com, we’re all about making your shopping experience as enjoyable and effortless as possible. But hey, we get it – sometimes an item just doesn’t work out. No problem! Our return policy is here to ensure a smooth transition from “maybe” to “definitely next time!”

 

Hassle-Free Returns

Easy Steps to Return:

1. Check the Calendar: You have 14 days from the delivery date to make up your mind.

2. Keep it Chic and Neat: To be eligible for a return, items should not be worn, damaged, or carry any odors or marks. It’s all about respecting the next fashion enthusiast in line.

3. Tags – The Fashion Game: All tags must be intact and in their original state.

4. Initiate the Return: Log in to MY ACCOUNT on our website and request a return.

 

Return Fee

A return fee of 15 USD or 15 EUR (depending on your currency) will be deducted from your refund. This helps us continue to provide high-quality service and support sustainable practices.

 

Refund Processing

Once we receive and inspect your returned item (ensuring it meets our return criteria), we’ll process your refund. This might take a few days, so hang tight! Your refund will be credited back to your original payment method.

 

No Exchange Policy

We understand that sometimes you might need a different size, color, or style, and we’re here to help make that process as seamless as possible for you. While we don’t offer direct exchanges, we’ve got a super simple solution that works just as smoothly:

1. Request a Return: Go to the My Account section on our website and request a return for the items you’d like to send back.

2. Pick-Up: We’ll arrange a convenient pick-up from your home, so you don’t have to worry about shipping.

3. Reorder: Place a new order for the items you want. This way, you get exactly what you need without any wait.

4. Refund: As soon as we receive your returned items, we’ll process a refund to your original payment method.

 

It’s that easy! This method ensures you get your new items quickly and efficiently, and we’ll handle the rest.

 

Contact Us

If you have any questions regarding your order, please contact us via WhatsApp at +1 (424) 469 7782 or via e-mail at orders@laboosh.com. Please make sure you have your order number ready!

 

Shop with confidence and peace of mind at Laboosh.com. Whether it’s a hit or a miss, we’re here to make sure your fashion journey is fabulous from start to finish. So go ahead, give it a try – the world of Laboosh awaits!